What we collect and why
We collect six things:
- Ordinary website and security records. Opening a page sends the usual request information, including your IP address, your browser and the page requested. It is logged so we can deliver the website and protect it from abuse.
- Anonymous usage analytics. Which pages are opened and which links are used, so we can see what visitors find useful. Described under Analytics and cookies below.
- Anything you send us by email. Email links open your own email application, so you decide what to write and what to include. We use it to answer you. A question and a short summary of your background are enough; please do not send identity documents or payment details.
- Your email address, if you buy the ebook. It is the address the book is sent to, so we cannot deliver without it. Described under Buying the ebook below.
- Chatbot messages. What you type in the “Ask Immigrant Ninja” panel. We use it to answer you and to check the assistant’s answers for accuracy.
- Your name and email address, if you join the coaching waitlist. The waitlist form is on join.immigrantninja.com and is run by us. We use your details to email you about coaching (you can unsubscribe at any time) and to see which of our posts, links and ads bring people to the waitlist. Described under Advertising and measurement below.
We do not sell personal information. The only advertising use is described under Advertising and measurement below.
The chatbot
The “Ask Immigrant Ninja” panel answers questions about the coaching. It is an assistant, not a person. A conversation is stored without your name or email address: your messages, the replies you were shown and a short summary of what you said you are working on. Please do not type payment details or identity documents into it.
Replies are produced with the help of OpenAI, our AI provider. Text that looks like an email address or a phone number is removed before anything is sent there, and the conversation is not used to train its models.
The assistant does not ask for your email address and does not send email. If you want to talk to a person, it points you to Ishank or Bani on Instagram.
The greeting. After about 15 seconds on the website the panel greets you on its own, once per visit. To keep it from repeating, your browser stores a few small notes on your own device: how long this visit has been open and whether the greeting has appeared or you have opened the chat, which are cleared when you close the tab, and, if you close the greeting without replying, the time you did, so it stays away for 7 days. These notes are not cookies, are never sent to us or anyone else, and contain nothing about you. Clearing this website’s data in your browser removes them.
How long we keep it: conversations are deleted 30 days after the conversation. Before 27 September 2026 the panel also offered an optional email follow-up; requests made then are deleted 12 months after the consent was given, or sooner if you ask.
Buying the ebook
The Interview Ninja ebook is the one thing you can buy on this website. The payment itself happens on Stripe’s own checkout page, under Stripe’s terms: they take the payment and they hold the card details. We never see your card number, and no card number reaches this website.
What we keep is the smallest record that proves you bought the book and lets us send it again: the email address you used at checkout, what was bought, what it cost, and the Stripe reference for the payment. We do not keep your name, your address or any part of your card. The email address is used to send you the download and to answer you about it, and to add you to our email list: a short series of emails about getting the most from the book and, later, about our coaching. That list is run by Flodesk. Every one of those emails has an unsubscribe link, and unsubscribing stops them without affecting your download.
How long we keep it: the purchase record stays while the book does, because your download link has to keep working. Write to ishank@immigrantninja.com if you would like it removed, and your download link stops working when it is.
Analytics and cookies
We use Google Analytics to count visits and see which pages and links people use. It sets cookies in your browser so that several page views can be recognised as one visit, and it estimates which country you are in from your IP address.
It only runs if you allow it. Until you choose Allow, Google Analytics is not loaded, no analytics cookie is set and nothing is measured. Continuing to browse is not taken as consent, and no advertising or remarketing cookie is ever set: this website runs no advertising tag and no Meta pixel at all. Separately, when you join the coaching waitlist, we share limited sign-up information with Meta from our own system; see Advertising and measurement.
Names, email addresses, chatbot messages, answers you type into a form and the values you enter in the opportunity calculator are never sent to analytics. Nothing you type into this website goes to it.
You can change or withdraw your choice at any time, here or from the “Cookie preferences” link at the bottom of every page, and nothing else on the website changes when you do:
Advertising and measurement
When you join the coaching waitlist, we tell Meta (Facebook and Instagram) that a sign-up happened, so we can measure and improve our ads. We send this from our own system, not through a pixel or cookie on this website. What we send is limited to: your email address and first name in a protected (hashed) form that Meta can match but cannot read, the IP address and browser information of your sign-up, the address of the sign-up page, and, only if you allowed analytics, the code Meta adds to links in its ads. We do not keep the IP address or browser information after sending it. Meta handles this under its own terms and privacy policy. To opt out, write to ishank@immigrantninja.com and we will stop sending your information to Meta.
Service providers
A small number of service providers handle information on our behalf so the website can run: website hosting, storage for chatbot conversations and ebook orders, the AI provider above, Stripe for taking ebook payments, the service that sends the ebook download email, Flodesk for our email list, Meta, to measure and improve our ads (see Advertising and measurement), and our own email. They may process that information outside Canada, including in the United States, where local authorities may be able to require access to it. They are permitted to use it only to provide their service to us.
Other websites
Workshop registration and payment, the Stripe page where you pay for the ebook, and the player used for student story videos are run by other companies on their own websites. Their privacy terms, not this policy, apply to what you enter or do there. Read them before you sign up or pay.
Where you came from. So we can see what brings people to the coaching waitlist, the first page you open on this website notes the name of the site that sent you (for example instagram.com or google.com, never the full address you came from) and any campaign tags in that page’s own link. When you click through to the waitlist, those are added to its link and the waitlist records them with your sign-up. The note is kept in your own browser only until you close the tab. It is not a cookie, and on this website nothing else reads it or sends it anywhere.
Your choices and requests
Write to ishank@immigrantninja.com to ask what information we hold about you, to have it corrected or deleted, or to withdraw consent you gave for optional email follow-up. Tell us what you would like done and we will confirm when it is finished.
Security
Information is kept on services protected by passwords and encryption in transit, and access is limited to the people who need it to answer you. We hold no card details: Stripe takes the ebook payment on its own page and no card number reaches us. No website or service can be completely secure, so we cannot guarantee it, and we do not ask you to send sensitive documents through this website or by email.
Changes to this policy
If our handling of information changes, we update this page and the effective date above before the change takes effect. Please check it from time to time.